At PILLAR, we understand that running a business can be challenging, and technical issues can be a major headache. That’s why we provide customized IT support that meets your unique needs, whether you’re an entrepreneur, business owner, or busy professional. Our reliable and efficient solutions ensure that your IT problems are fixed forever, so you can focus on growing your business.
We offer a range of business tech support services, including IT support as a service, to ensure that you have everything you need to run your business smoothly. With PILLAR Support, you can leave the headaches to us and trust that your technology is in good hands. Contact us today to learn more about our IT help support services and how we can help your business thrive.
Business IT Support Services
On-Demand
When you’ve tried everything.
- By-the-hour support
- On-site or remote
- Same-day remote support available
- No ongoing commitment required
- Can be used as needed
On-Call
IT Help Service Retainer
- On-site support available for emergencies
- Audit of your network to help expedite support when you need it
- Pro-active support to keep your network healthy
- Fixed monthly fee for ongoing support
- Offers peace of mind for unexpected issues
Project-based
Take support to the next level.
- Customized support for specific IT projects
- Includes new office set up, office moves, cabling, new server, and network upgrades
- Ideal for businesses undergoing significant changes or upgrades
- Flexible pricing based on the scope of the project
We can help
Our help desk is manned by a friendly IT Engineer ready to connect into your PC or Mac and provide to assistance you seek. A lot of varied assistance is available remotely. This is our fastest response time and is available to new customers as well.
IT Support as a Services
Training and education for staff on new technologies and systems
Our training and education services provide technical helpdesk and business tech support to ensure your staff is trained and knowledgeable on new technologies and systems. Our on-demand IT services include training programs tailored to your business needs, as well as ongoing education and support to ensure adoption and productivity. Trust our business IT support services to provide reliable and efficient training and education for your staff on new technologies and systems.
Compliance and regulatory support
Our compliance and regulatory support services provide technical helpdesk and business tech support to help your business comply with various regulations, such as HIPAA, GDPR, and PCI. Our on-demand IT services include compliance assessments, risk management, and ongoing support to ensure compliance with industry standards.
Cybersecurity and data protection
Our cybersecurity and data protection services provide technical helpdesk and business tech support to protect your business from online threats. Our on-demand IT services include security risk assessments, data backup, and recovery solutions, and ongoing network security management. Trust our business IT support services to safeguard your sensitive data and ensure compliance with industry regulations.
Backup and disaster recovery solutions
Our backup and disaster recovery solutions provide technical helpdesk and business tech support to ensure your critical data is always protected and recoverable. Our on-demand IT services include backup solutions tailored to your business needs, disaster recovery planning, and testing to minimize downtime and data loss. Trust our business IT support services to provide a reliable and effective backup and disaster recovery strategy for your business.
Remote monitoring and management
Our remote monitoring and management services provide technical helpdesk and business tech support to proactively monitor and manage your IT systems from a centralized location. Our on-demand IT services include real-time alerts, patch management, and proactive maintenance to minimize downtime and ensure optimal system performance. Trust our business IT support services to provide reliable and efficient remote monitoring and management for your business needs.
VoIP phone systems
Our VoIP phone systems services provide technical helpdesk and business tech support to ensure reliable and cost-effective communication for your business. Our on-demand IT services include VoIP setup, configuration, and management, as well as integration with other business applications and mobile devices to improve accessibility and productivity. Trust our business IT support services to provide a seamless and effective VoIP phone system for your business needs.
IT consulting and strategy planning
Our IT consulting and strategy planning services provide technical helpdesk and business tech support to help you develop a long-term IT strategy that aligns with your business goals. Our on-demand IT services include technology assessments, IT budget planning, and technology roadmap development to optimize your IT infrastructure and improve efficiency. Trust our business IT support services to provide reliable and effective IT consulting and strategy planning for your business needs.
Hardware and software installation and support
Our hardware and software installation and support services provide technical helpdesk and business tech support to ensure seamless integration of new hardware and software into your systems. Our on-demand IT services also include troubleshooting and maintenance to keep your systems running smoothly. Trust our business IT support services to keep your technology infrastructure up to date and secure.
Network design, implementation, and management
Our network design, implementation, and management services offer comprehensive technical helpdesk and business tech support to ensure optimal network performance. Our on-demand IT services include network design, implementation, and ongoing management to keep your business connected and secure. Trust our business IT support services to provide a reliable and efficient network infrastructure for your business needs.
Cloud services and virtualization
Our cloud services and virtualization solutions provide technical helpdesk and business tech support to help you transition to a more flexible, scalable, and secure cloud infrastructure. Our on-demand IT services include cloud migration, management, and optimization, as well as virtualization solutions to improve efficiency and reduce costs. Trust our business IT support services to provide a seamless and reliable cloud environment for your business needs.
Help desk and technical support
Our help desk and technical support services provide technical helpdesk and business tech support to resolve any IT issues and answer any questions your employees may have. Our on-demand IT services include remote and on-site support, software and hardware troubleshooting, and proactive maintenance to minimize downtime and ensure productivity. Trust our business IT support services to provide responsive and effective help desk and technical support for your business needs.
Email and communication systems
Our email and communication systems services provide technical helpdesk and business tech support to ensure your business communication is reliable and secure. Our on-demand IT services include email setup, migration, and management, as well as collaboration tools and video conferencing solutions to improve communication and productivity. Trust our business IT support services to provide a seamless and effective email and communication system for your business needs.
Server and workstation maintenance and upgrades
Our server and workstation maintenance and upgrade services provide technical helpdesk and business tech support to ensure your systems are up to date and running at optimal performance. Our on-demand IT services include hardware and software upgrades, patch management, and proactive maintenance to minimize downtime and ensure security. Trust our business IT support services to provide reliable and efficient server and workstation maintenance and upgrades for your business needs.
Software development and customization
Our IT consulting and strategy planning services provide technical helpdesk and business tech support to help you develop a long-term IT strategy that aligns with your business goals. Our on-demand IT services include technology assessments, IT budget planning, and technology roadmap development to optimize your IT infrastructure and improve efficiency. Trust our business IT support services to provide reliable and effective IT consulting and strategy planning for your business needs.
Mobile device management
Our mobile device management services provide technical helpdesk and business tech support to secure and manage your mobile devices, including smartphones and tablets. Our on-demand IT services include mobile device setup, configuration, and management, as well as security and compliance management to ensure protection of sensitive data. Trust our business IT support services to provide reliable and efficient mobile device management for your business needs.
Pillar has been our law firm’s IT provider for over 13 years. Their service is outstanding. Not only are they very knowledgeable and professional, but they make themselves available at all times. Michael Song is a genius. We have never had an IT problem that he could not resolve.
– Guy Smiley / Smiley & Smiley
Office
PILLAR
1133 Broadway
New York, NY 10010
Hours
Mon-Fri: 8am – 6pm
